Although Wall Street continues to be wary about Chrysler and its future, the Michigan-based automaker seems to have no shortage of good news. The latest bit of sunshine comes from warranty costs, which Chrysler says it has reduced by 29 percent.
According to Chrysler manufacturing chief Frank Ewasyshyn, Chrysler has managed to reduce warranty costs by nearly a third by improving manufacturing quality and overall efficiency. Chrysler tied Toyota this year for most-efficient automobile manufacturer.
Ewasyshyn also credits new customer satisfaction teams for pinpointing potential problems and troubleshooting them before they become major issues.
Over the last seven years, Chrysler has reduced the manhours required to produce a vehicle from 44.28 hours to 30.37 hours, according to Automotive News.
