GM halts 2010 Buick LaCrosse shipments over “quality issues”

GM halts 2010 Buick LaCrosse shipments over “quality issues”

Share

By Drew Johnson

General Motors was forced to delay the introduction of the 2010 Buick LaCrosse when money dried up late last year, and now the car’s roll out is being delayed due to a quality concern. GM has already sent about 400 examples of the LaCrosse, but new shipments will be on hold for the next few weeks.
General Motors sales head Mark LaNeve revealed to ABC News that shipments of the 2010 Buick LaCrosse were being put on hold because of “quality issues.” LaNeve failed to elaborate on the quality issue, but did say they “were not serious but were enough to delay us three or four weeks while we made sure they were fixed so that our customers didn’t have any problems.”
The 2010 LaCrosse is a major component of the revitalization of Buick, so it’s probably for the best that GM stopped shipment to address any quality issues. GM is banking on the new LaCrosse to take away sales from Acura and Lexus, and it also hopeful the new sedan will be able to reduce the brand’s average buyer age from 68 to somewhere in the 40-50 range.
53 COMMENTS
1. A4329 days ago
  0 0
  
  UH OH
  1115 and DR FILL THIS IS JUST LIKE 300 CAMAROS LOSING BATTERY CABLES!
  AHHHHH!!!
  GM IS IN SO MUCH TROUBLE!!!!
  I said it for you.
  
  Reply
2. KarLoveBoy88329 days ago
  0 0
  
  I saw a couple at the dealerships in my area. It a head turner like the Camaro is. But this will definitely take sales from Acura and Lexus. I wonder what issues they could have? I’m curious to know
  
  Reply
3. 05Z88Path329 days ago
  0 0
  
  Average age of 68?!? With a number like that, I’m more worried about the quality of the drivers then the quality of the cars. Buick should have just gone into the hearse business, would have been the logical next step (especially now that Caddy attracts a much younger crowd).
  
  Reply
4. A4329 days ago
  0 0
  
  ^ At least its comforting to know what cars you should stay three lanes over from on the highways. Hell, use the shoulder if you have to.
  
  Reply
5. Soravia329 days ago
  0 0
  
  Could be anything from loose iPod connection to squeaking brake pads. Sounds like minor issue though.
  
  Reply
6. idrinorbarsaku329 days ago
  0 0
  
  LMFAO!! They better get this car right when it comes out!
  
  Reply
7. superman329 days ago
  0 0
  
  I’m guessing the quality issue was something like GM forgetting to install disposable diapers in the seats and a supersized brake pedal for the oldies.
  
  Reply
8. Need4SSpeed329 days ago
  0 0
  
  “Quality issue” is a very vague term. It’s probably minor, and it’s better that GM takes care of the issue before the cars roll off the lots than after…
  
  Something they’re not known for doing.
  
  Reply
9. Need4SSpeed329 days ago
  0 0
  
  oh and LMAO to A4′s first post!
  
  Reply
10. Smegley Wanxalot329 days ago
  0 0
  
  I think the quality issue was with a sebacious substance on the an ashtrays they found on the finished products. They traced the issue back to their fitting 4-lug wheels on 5-lug hubs.
  
  See, they had a UAW monkey on the side with a drill press poking an additional hole in each rim, but his drill bit was too small, so then another guy was hammering the wheels onto the car when his sledgehammer broke he started smacking it with a pry bar, and the vibrations jiggled the rearview mirror loose, which fell onto the dash, spilling the brake-pedal guy’s beer all over, and some of it dried up in the ashtray.
  
  Silly Govt Motors.
  
  Reply
11. Elvacano329 days ago
  0 0
  
  A GM vehicle with quality issues? That’s a surprise.
  
  Reply
12. larsim329 days ago
  0 0
  
  Shouldn’t GM then halt ALL of their vehicles then?
  Consistency people! Consistency!
  
  Reply
13. JakeK66329 days ago
  0 0
  
  Sad, I trust GM to build a more reliable car than most anyone. Not to say they build them out of good materials, but as far as not getting broke down and longevity – GM is one of the better ones.
  
  Oh, and I’ll also mention again how awesome the LaCrosse is. It’s nice to see the Aurora’s spirit alive and well at GM. Build a car straight out of greatness. I need to be in one for my final say, but the interior looks as though God has touched it himself. Okay, that’s extreme – but it’s my fav on the market for the money.
  
  Reply
14. ebleyes329 days ago
  0 0
  
  A really beautiful car, I’m glad they are taking there time to make sure everything will work perfectly.
  
  Reply
15. carstuff329 days ago
  0 0
  
  Yea, stopped the Camaro the same way. Still sold out the Camaro and still people cannot get them. Seems to be working out OK.
  
  The website compares the 2010 LaCrosse head-to-head with the 2009 Lexus ES 350. More from the review:
  “What at first appeared to be a put-up-or-shut-up proposition for Buick has resulted in a thorough embarrassment for Lexus. The two entry-level luxury sedans are effectively tied in our ratings of performance and fuel, but every place else — evaluation scores, feature content and price — the 2010 Buick LaCrosse walks away from the 2009 Lexus ES 350 with a decisive 17-point victory.
  Buick LaCrosse CXS as the new leader in its class.
  |
  “At first we questioned GM’s strategy, not only with the LaCrosse itself but also with the notion of
  Buick as a genuine competitor for Lexus. But after this comparison, we have no doubt that the 2010 Buick LaCrosse is a game-changing, brand-defining automobile that will go far to both revitalize Buick and promote the new General Motors.”
  
  http://www.edmunds.com/insideline/do/Drives/Comparos/articleId=156106?tid=edmunds.il.home.photopanel..1
  
  Reply
16. alsvw329 days ago
  0 0
  
  what was i thinking. i actually thought that gm could pull this car off. on paper it seems to be a viable car. but, nope its going to be another gm product with issues.
  
  wait until the new camero gets recalled for engine fires. the main wiring harness is 2 inches above the manifold, held together with cloth tape. i’m not kidding.. go take a look at the v6 camero and its mess of an engine bay.
  
  Reply
17. Borat329 days ago
  0 0
  
  Never mind GM! What is GM? It is branch of our government and it is here to HELP US to spend our money. In all honesty considering the main goal of any government, Government Motors is doing a splendid job.
  
  Reply
18. zoomzoomer329 days ago
  0 0
  
  Umm… they’ve had LaCrosse brochures in showrooms for several months already.. yet they’ve only sold 400 units so far? That’s pretty scary!
  
  Reply
19. zeegone329 days ago
  0 0
  
  We have one of these at our dealership and I had the pleasure of getting to drive it around for a few hours, what a great car. The interior is worthy of a Caddy badge and the thing is soooooo quiet. Extremely well done car and I got a bunch of onlookers and questions on it. Like someone mentioned the issue sounds very minor and they’re already taking care of it early on, well done.
  
  Reply
20. teahead329 days ago
  0 0
  
  Big whoop.
  
  At least they caught it early, unlike Toyota and their 600k-car recall!
  
  Reply
21. armstealer329 days ago
  0 0
  
  GM doesn’t halt production for a minor issue, they would send the cars to the dealers and let them fix it. It has to be something serious.
  
  What I find most interesting is that Buick’s average buyer is older than the country’s average life expectancy!
  
  Reply
22. A4329 days ago
  0 0
  
  When the hell did Borat get so anti-domestic? Christ.
  
  Reply
23. zoomzoomer329 days ago
  0 0
  
  Who even knew the US was Borat’s domestic market?
  
  Reply
24. KarLoveBoy88329 days ago
  0 0
  
  I wonder where is that stupid and idiotic Uncle Butch is? I miss ridiculing that retarded lesbian
  
  Reply
25. GregMlr329 days ago
  0 0
  
  GM probably doesn’t want to elaborate as to what is the culprit for the delay is so consumers won’t be “looking” for that component to break when they start shipping the LaCrosse.
  
  Reply
26. h82w8329 days ago
  0 0
  
  I am genuinely shocked, SHOCKED, I say.
  
  Hey, at least GM acknowledged it. If the past was any indication, they would have just blamed the customer.
  
  Baby steps…. all on the taxpayer dole.
  
  Reply
27. RaineMan329 days ago
  0 0
  
  Nice to see that some things never change.
  
  Reply
28. Borat329 days ago
  0 0
  
  I am not anti-domestic, I am anti taxes. GM have not had a stellar record by any stretch of imagination.
  
  Reply
29. MHW329 days ago
  0 0
  
  Blah Blah Blah, the ignorance on this site amazes me daily. The horror to think that Buick is taking the time to make things right before they mass produce the LaCrosse. Buick has had an awesome track record for reliability for years. (one of the best in the industry) Would you guys have preferred that they swept it under the rug???
  
  Reply
30. iluvamcars329 days ago
  0 0
  
  Shut the f up elvacano and iarsim! This is a minor problem and it is being fixed. This is not like previous whent hey shipped out cars and the wheels fell off!
  
  iluvamcars
  
  Reply
31. iluvamcars329 days ago
  0 0
  
  Thank you MHW. The guys like borat, 1115, raineman, etc. just love ignorance and feed off bad news that revolves around domestic automakers, or down to the point, GM. Me, i support all automakers now despite what the article is about. I used to bash every automaker beside GM and Ford and Chrysler. Everyone who isn’t being reasonable needs to grow up!
  
  -iluvamcars
  
  Reply
32. johnnycanuck329 days ago
  0 0
  
  By the sounds of it the only thing Buick drivers have under their rugs are age spots.
  
  Reply
33. leftwingagenda329 days ago
  0 0
  
  it would be interesting to see the demographics of chinese buick owners…i’d be surprised if they matched the north american demographics…and probably more chinese own buicks than north americans these days…
  
  Reply
34. DrFill329 days ago
  0 0
  
  A4
  Ever see Jackie Brown?
  Samuel Jackson says
  “I can trust Melanie to be Melanie”
  DrFill
  
  Reply
35. TL329 days ago
  0 0
  
  Haha, I’m not surprised to hear that GM has “quality issues.”
  Since one sedan is halted, why not halt every other car?
  
  Reply
36. psiclone329 days ago
  0 0
  
  So easy to spot the haters on here. Nothing changes in their posts. Story to story. Never providing constructive information or even a substantiated opinion. Just childish beliefs that every new GM product will come apart when you turn the key. Buick has repeatedly performed at the top of the pack when it comes to quality yet some of the uninformed on here keep making comments as though it’s 1985. Many of the comments show a total inability to read and understand the story. zoomzoomer, the story states that 400 units have been “shipped” not “sold.” Big difference. I don’t think there is going to be a problem with demand.
  
  And for cheap giggles, several people have stated that for consistency all GM products should be recalled if “quality issues” are the citeria. Just cheap ggigles. I’m curious what the average age of posters is on here. Thirteen?
  
  Reply
37. CarsNut329 days ago
  0 0
  
  A few weeks delay don’t sound like a minor quality issue. My guess is that some genius UAW workers had installed the steering wheels on the right side.
  
  Reply
38. sprockkets329 days ago
  0 0
  
  I think I come here to be entertained by A4 and Dr Fill LOL
  
  And fo add to this, this is what the 3rd or 4th Opel Astra Clone? Still have issues getting it right? OK, at least you didn’t sell them.
  
  Right.
  
  Reply
39. alsvw328 days ago
  0 0
  
  teahead.–
  you have a point. atleast they stopped the delivery of the vehicle. in the past gm would have just sent out the cars not caring if it they were falling apart.
  
  i used to sell pontiacs some 15 years ago. the cars sometimes had to spend 3 to 5 days fixing them right off the truck, getting the cars prepped to be sold as a new car. they would have spark plugs missing, ac vents falling out, misfit panels, inside and out. they were junk cars, that would sometimes fall apart on test drives.
  
  Reply
40. goggles pizzano328 days ago
  0 0
  
  It seems that they have the same old problem with quality. This will probably be another chocolate covered turd!!!. Way to go Obama Motors
  
  Reply
41. iluvamcars328 days ago
  0 0
  
  Are you mentally impaired sprockkets? This is not even based of the Opel Astra! They are on completely different platforms!
  
  goggles? Why? This is not like the GM of the 80′s and 90′s. This time, they PRODUCED a few cars and realized quality issues were their so they stopped production to fix them. This is no where near the 90′s when they would just deny everything and send out these cars with problems and blame the customer for poor care!
  
  Lets just shut the f up about the Obama motors and the Government Motors crap! Do you not realize that they NEEDED a buyer after bankruptcy? That is why Fiat bought out Chrysler! I’m tired of the “BS” and i am tired of the haters! I hope EVERYONE reads this! Its getting old.
  
  Lets just give GM positive reviews for treating us right by stopping production to fix this minor problem that is no use crying over!
  
  -iluvamcars
  
  Reply
42. Noah328 days ago
  0 0
  
  Quality issues from BM?? Hard to believe.
  
  Reply
43. iluvamcars328 days ago
  0 0
  
  ^Comments like that are what i am talking about. One little thing like this and everyone goes off the deep end like its the end of the world. Chocolate covered turd my ass!
  
  -iluvamcars
  
  Reply
44. Architect327 days ago
  0 0
  
  Way to go Buick. Exceptional product and fine execution to stop production to handle a quality issue.
  
  p.s. I’m about to abandon this site for lack of objective comments. I concur – this is a very positive report for which GM should be applauded. Most of the posts here are entirely juvenile.
  
  Reply
45. iluvamcars327 days ago
  0 0
  
  Thank you Architect. It is about time someone on here makes sense!
  
  -iluvamcars
  
  Reply
46. iluvamcars327 days ago
  0 0
  
  Borat? Are you serious? Remeber, they once owned 50% of the market!
  
  -iluvamcars
  
  Reply
47. Rational Thinker327 days ago
  0 0
  
  GM does not want to piss off their only loyal customers, the chinese.
  
  Reply
48. iluvamcars327 days ago
  0 0
  
  Uncalled for Rational.
  
  -iluvamcars
  
  Reply
49. woodworker327 days ago
  0 0
  
  Honda, Toyota, etc. got Ford and GM to get into the game with decent products and improved quality to compete and stay alive. There is a reason Camry’s and Accord’s are everywhere and their owners are incredibly loyal. Korea has greatly improved their products, and Hyundai is getting hugely competitive. It is only natural the next wave is the Chinese products, and people who bash them are kidding themselves. They will help push the industry to compete, just like the Korean’s and Japanese companies did before them. GM is smart to have have an eye towards the Chinese market, if they want to be the dominate car makers in the world once again. Toyota and Honda will gladly swallow up new markets. So if our products are designed and produced with a global influence-I can only say way to go! Name a company who gets all of their products out without delays or problems. For those who bash all American products, what happened to the engineers at Toyota and Honda when they launched the Tundra and Titan? Those trucks were launched with problems and just because they were trucks they don’t get a free pass.
  
  Reply
50. iluvamcars326 days ago
  0 0
  
  Thank you woodworker. You make the most sense out of everyone on here. All you said is true.
  
  -iluvamcars
  
  P.S.- I have been thinking and i am considering changing my screen name.
  
  Reply
51. sprockkets326 days ago
  0 0
  
  iluvamcars whoops my bad, it was the Opel Insignia.
  
  http://en.wikipedia.org/wiki/Opel_Insignia
  
  Reply
52. iluvamcars325 days ago
  0 0
  
  Well i thought you were serious and i became worried.
  
  -iluvamcars
  
  Reply
53. cds199 days ago
  0 0
  
  Apparently, these problems/issue with the 2010 LaCrosse have been around for several months. Does anyone know what these exact problems are? Appreciate your feedback….
  
  Reply
You must be logged in to post a comment.