Good news for GM, except for all the rules and regulations.

Sounds like a horrible deal. Don’t drive the car for 30 days and you can return it.

The only reason one person returned his car is that they make the return a very annoying, stressful and complicated process with hidden fees that GM does not tell you about. Its all in the extra fine print. GM is a shady company that likes to do shady business. I just can’t imagine anyone wanting to support a company that selfishly spent its money to the point of bankruptsy, for decades has been building below average quality cars leaving customers stuck with lemons they regret purchasing, and they has the nerve to ask the government, you and me the tax payer to bail them out. Honda and Toyota have done much more for American than GM is doing. Toyota employs many Americans and I support companies that have a strong ethical motive for doing business, not like GM which is driven only by greed, and the foolish are happy to feed that greed.

The color……… wtf is that disgusting color? aged orange rust?

First the eBay deal and now this.

Note to GM: check the ventilation in the marketing department. There’s obviously not enough oxygen getting through.

@ American_Cars_Crap..Really? What about Toyota hiding information on crash statistics? Yea, that’s really ethical. Can’t wait until the lawsuit moves forward and the truth comes out about Toyota.

American_Cars_Crap says he supports companies that have a strong ethical motive for doing business …

CorpWatch as the following to say about Toyota:
-”engages in cozy relationships with Burma/Myanmar’s military dictatorship”
- “in Japan … some 30 percent of the workforce is temporary workers who earn as little as half what permanent employees do”
- “Toyota Japan has also created a work environment so stressful that, each year, an estimated 200 to 300 employees are incapacitated or killed from overwork and stress related illness.”
- “[uses] a network of closely-related supplier companies utilizes thousands of foreign guest workers under conditions that, by many definitions, qualify as human trafficking.”

Hardly sounds like an ethical company to me. Full article here: http://www.corpwatch.org/article.php?id=15182

Hey, Need More Koolaid for GM, nice program GM has there. I can’t wait to hear your twisted reasoning on this issue. Wow, we go from Need More Koolaid for GM to American Cars Crap perspectives. Can’t we all just get along? Lol.

I agree with most everybody here that the GM 60 Day Return is pretty shady. Why even have it? I forgot, it’s because GM is trying to build sales by getting people in the showroom with shady programs like this. There’s always a catch, isn’t there GM? You have to figure it was too good to be true.

Remember, this is Lutz … the King of Bull$#!t.

American_Cars_Crap

It’s not like customers have to sue Toyota in order to get their engines replaced after they sludge up, and Toyota called their customers liars and told them they didn’t properly maintain their vehicles. Oh wait… They do…

Well at least Honda/Acura customers don’t have to sue Honda over odometers that read more than the distance actually traveled (Which means your warranty is worth less than it should be). Oh wait! They do…

How about Toyota being sued in a class action lawuit over illegally hiding evidence from plaintiffs in cases stemming from highway deaths and injuries across the U.S.? That’s happening now!

Now I’m not singling out Toyota and Honda, because I’m sure you can dig up dirt on ALL companies over something or other… But you ACC need to dig your head out of your @$$ and stop being such a retarded fanboy.

ACC, MORE MISINFORMATION!! PLEASE STOP!!!

The one return was accepted with no issues. In fact the customer had nothing but good things to say about the return. In actuality he returned a manual Camaro because it was too much of a bother to drive in Dallas traffic and bought a Malibu instead.

So please stop making things up to satisfy your bias.

Nice comment RPM, ABC and 2Wheeled ….maybe the new leader, Mr. Toyoda, will do the honorable thing once the S–T hits the fan. And ACC, your head is burried deep in a dark hole!

there has NEVER been a return or warranty policy that wasn’t a page full of fine print. Something that costs a hundred times more isnt going to be simpler. You forget those “shady” rules and stipulations prevent people from “Buying a car” for a one off road trip, abusing it then returning it for a full refund, same with the fees, it prevents people from having a free new rental for 60 days. I would not put it past modern reporting to ignore the fact that maybe if the refund is put towards a new vehicle those “fees” aren’t necessary on the next vehicle so long as the first comes back in good condition. So you only lose that money if you are trying to get full cash out instead of opting for the vehicle that truly fits with what you were going for, i.e. switching out an auto for a manual.

Read between the lines people, and think about the mountains of fine print YOU never read when you buy near ANYTHING retail.

^Best reply to ACC so far^

Nah, I think the best reply to ACC is going to be the next one.

American_Cars_Crap, you’re a horse’s @$$.

Because GM is making great cars now. I would like to see how many toyota’s would be returned if they offered this type of deal.

to the people who are complaining the only reason you can complain is because there doing some thing that no one else is doing but because they have rules on it your complaining at least they have it unlike every other car maker.

it like getting mad at some one for donating money to a charity even even if they could afford to do more, when you would not have said any thing if they did nothing in the first place.

what there doing is a good idea and it thousands of dollars purchase in not like returning a pair of pants that did not fit right. Even if you return it because you don’t like it but nothing is wrong they still lose money (a few good G’s) use it no longer new when they go to sell it again.

I’m calling BS on lutz, unless this 1 customer just so happens to be my dad’s friends….no chance in hell it’s only him!!! BS LUTZS!!! You are FULL of it!! As I know it, the return was a straight through process. He was out the first down payment which only included tax, title, and fees. for almost 50 days, he got to drive a tahoe.

NRG,
It actually is that simple! As was our return of a previous aura that we returned because our dealer returned when they dented our roof while trying to fix a soon roof problem. No questions asked, the old lease papers got shredded, and we signed new ones in about 2 hours. The only problem is our aura xr is turning out to be a REAL sh!t bucket!!

i wonder how many people have cashed in on hyundai’s “if you lose your job, give the car back, no hassle” program…

Wow… leftwing… I’m impressed. You must do memory exercises during your lunch breaks.

Returned his Corvette because he got tired of shifting? What a pussy.

maybe he only had one arm, ahole

@ A_B_C:

“Toyota Japan has also created a work environment so stressful that, each year, an estimated 200 to 300 employees are incapacitated or killed from overwork and stress related illness.”

This is true for MANY Japanese companies…most workers feel compelled to arrive before sun-up, stay til sun-down. Its a Japanese thing, and hardly unique to Toyota. “death from overwork” is well-documented in Japan.

They even have a specific word for it – “karoshi”

Japan also has a high suicide rate…

- “[uses] a network of closely-related supplier companies utilizes thousands of foreign guest workers under conditions that, by many definitions, qualify as human trafficking.”

Unless they’re talking about workers in plants outside Japan, I seriously doubt Toyota could get away with it there. The Japanese government is very strict about foreign workers.

Actually it really depends where he lives, my cousin lives in San Fransisco which he says has a lot of hills(Something along those lines) which is why his car is an Automatic, he does know how to drive a Manual though.

I don’t see any other car maker offering a 60 day return policy like GM. If only 1 person retuned a car so far out of 150,000, I’d say that says a lot about GM’s quality & likability.

You GM haters would find a reason to bash whatever program they come up with. If GM offered a 1million mile warranty, you’d say, “yea, but after 1 million miles, I bet the car falls apart”. Open your eyes people. These are tough times for everyone. GM is going to become a great car company & a leader in the industry, just as they always have been. They’ve had their share of problems. Toyota’s issues are just now coming to light. I don’t hear anyone wanting to discuss Toyotas MAJOR recalls, etc. GM was #1 for DECADES. Toyota’s push to be #1 proved that quality suffers greatly when all you want to be is a volume leader. Of course, they hide their engine problems, subpar steal frame issues and cracked stearking shafts, etc. from the public thru the TSB channels. (Technical service bulletins) That means, they know there is a problem but they don’t recall the cars. They fix them ONLY when they have to. Integrity is what you do when noone is looking.

Every American should give GM another chance. Bankruptcy isn’t pretty but it had to be done. I’d like to see the credit reports on all you GM haters too. Also, take a long look in the mirror…..what do you do for a living? Does your company make a profit? Of course they do. If they didn’t, they wouldn’t be able to pay you!
What comes around in life, goes around.

When did your friend return the Tahoe?

Let’s see, in a slumping economy, GM is crowing about how few people are actually opting for the 60 day return policy, when they’re paying them $500 not to take it.

It’s not a reflection on the quality of the vehicle, it’s people being cheap. Really, anyone whose already made the decision to buy a GM before being presented with this option is most likely not going to return it and will take the cash instead. I really doubt it’s pulling lots of new people into the dealerships.

And no it’s not that 1 out of 150,000 didn’t return it. 1 out of 100 did. That’s actually pretty crappy in the grand scheme of things.

^^ I meant to say it’s not that only 1 out of 150,000 returned it, but 1 out of 100 did.

Thats atomic orange. It looks alot better in person.

carstuff,
As I know it, he bought his tahoe a little over a week(not sure exactly when) before the program had started. He told the dealer(Tim Lally Chevy) that he is frustrated with the space in it, and they allowed him to return the tahoe under the program since he had already driven past 30 days. I doubt other dealers would have done that, but I honestly am not surprised with Tim Lally Chevrolet! They are the best gm dealer IMO! That’s where we bought our 2000 chevy express starcraft conversion van….getting off topic now…but when you have to take your car in for service, you could go to their huge indoor showroom and look at cars, go into the ACTUAL arcade room, or watch new movies in their sweet theater room! My dad’s friend didn’t leave the dealer without a car though, he switched to a suburban…maybe that’s why it doesn’t count…or he’s just lying…which he has done before.

as I talk to my dad right now, he says there could be a lot of reasons why they let him return it…he bought a 2001 suburban ls, 2003 suburban z71, 2003 avalanche, and a used cargo van…they might just value repeat customers!

Not that any of you care, but am getting sick and tired of the GM Vs Toyota crap, some of you keep insulting each other over two companies that dont give a rat’s a$$ about any one on this forum.
Just my opinion

welcome to LLN, where a 99% success rate is considered “pretty crappy”

yeah, johnny, my coworkers are pretty surprised by what i can recall…me, i’m amazed at everything i’ve forgotten!

What a jacka$$, as if there is anything to complain about with a GM vehicle. They must have had to look long and hard at their purchase to be stupid enough to return it.

Good luck finding anything better. What a stoopid sh1thead. Must not be American?

GM. AN American Revolution

QUOTE/
Need more oil for GM

What a jacka$$, as if there is anything to complain about with a GM vehicle. They must have had to look long and hard at their purchase to be stupid enough to return it.

Good luck finding anything better. What a stoopid sh1thead. Must not be American?

GM. AN American Revolution
/END QUOTE

Shut up. That is all I am going to say to this post.

LOL@ NMOFGM – He didn’t even read the dang story!

I’m suprised there hasn’t been more than one old guy who bought a Corvette as a third car for fun buy a manual trying to reconnect with their youth and then realize they are now old and want to not fvck with it anymore. He’s not stupid to return it for an auto, he’s stupid to think he was still 17.

This program is BS. I have family that tried to return the Acadia. The amount of money you lose for the return makes it worth just keeping the pile of sh!t. GM sucks and why they didnt just buy the MDX I have no idea.

This is another scam done by GM. look at the fine print. after 60 days and you lose over $10,000
bull Sh!t.
Lutz sucks………….

I agree, this plan is crap. Who would be willing to lose a few grand upon trading the car back? Realistically, it’s much cheaper to keep ‘er. Also, wouldn’t you know if you liked it after test driving it a few times? Anyone remember when GM used to have the 48 hour test drive program? That would be a better idea if they were serious about selling cars instead of scamming people with this program.

id, since he returned it before the program even started I would say he has a great dealer and the dealer took in the trade on their own outside the program. GM HQ most likely knows nothing about this return. If Lutz does not know it cannot be considered BS.

Anyway here is the one comment I spoke of. http://www.stephanieclick.com/

“As luck would have it, I work with someone who put this campaign to the test. My friend (Chris) was one of the lucky people who bought a 2010 Camero. (Ironically, it’s the same make/model that I drove in Detroit.) He had it for a short time and decided it wasn’t for him. In fact, living in the city and having to deal with a manual transmission was causing him substantial leg pain. After deciding that this wasn’t something that was going to go away – for no fault of the car and no fault of his own – he was going to have to go back to the dealership and beg for mercy.

Chris bought his car from Classic Chevrolet in Sugar Land, TX (corner of US 59 and Hwy 90). He went back not knowing what to expect. Not only was he returning a car, there was the issue of reversing financing, and where was the car he had traded in?!

I won’t bluff and say that he was in and out in 5 minutes, but the reps at Classic were great to work with and really took care of him. And, by the end of the day (the same day he went in, mind you …) Chris left in a new Impala. Because of the treatment that he got at Classic and because of GM’s commitment to the customer … Chris wanted to stay in the GM family and assure that this dealership retained his business.

I’m so happy to have another reason to be proud of all that this company is doing. Customer commitment and loyalty is proven yet again!”

According to NMOFGM, it’s un-American to drive an automatic. Nice.

- dickvictory

Of course you lose a lot more money after 60 days if you try to return a car. It is a 60 day money back guarantee not 90 day, not one year. It is a 60 day. If you try and bring it back after that, it is called trading your vehicle in on a new one. Don’t bitch about GM’s fine print in that matter when they named it a 60 day money back guarantee for a reason. Try taking a Toyota Highlander, Acura MDX, BMW X5, or Ford Flex back after 60 days and see what happens. I bet you will lose a hell of a lot of money trade in.

No, he returned it this monday! He bought the tahoe more than a week before the event started. I don’t know exactly what they did, but it went back on the plan, which has it’s own “documents” to sign separate from the financing term. Either way, his suburban is sweet and it’s making my dad jealous:-) ….as you might know…my dad had a metallic red suburban lt(fully loaded) in 2003…he’s been missing it ever since

carstuff,
Check it out, this was right after they cleaned the car before signing the papers. Can you believe my dad was at the dealer from 3pm till past 10pm working out and signing? I didn’t get any of my homework done that day!
http://i18.photobucket.com/albums/b127/idrinorbarsaku/suburban.jpg

How can you guys honestly complain about this plan?

Lets say you return the GM and the other car after 60 days. Well you both lost the same.

Lets say you buy another brand and want to return it within 60 days. Well guess what you lost thousands. If you want to return your GM you DIDN’T. Problem there? NO.

Or if you know you won’t return your GM you get a $500 rebate. Problem there? NO.

If you return after 60 days you are in the same boat. Before 60 days and you are ahead. Or you are already $500 ahead.

ajm11

This SUV was offered back about the 40 day mark. well before the 60 days.

(((This is another scam done by GM. look at the fine print. after (before) 60 days and you lose over $10,000
bull Sh!t.))))

I did word it a little funny but I ment before 60 day not after…

GM is still a waste and I would never look at one myself.

ajm11

Try taking a Toyota Highlander, Acura MDX, BMW X5, or Ford Flex back after 60 days and see what happens. I bet you will lose a hell of a lot of money trade in.

The thing is you would never bring the highlander or the MDX. The x5 and the flex would be a mistake for sure.

- Dickvictory

I have owned an Acura and looked at a BMW before. I would sooner have a Cadillac SRX than either. I would not be able to justify the extra cost of the BMW just for a name. I know they are good vehicles but not worth the money they are asking for them. As for Acura. Mine was a piece of junk. The frame rotted out, the rocker panels were gone, the transmission was shot. Leaked oil, and every time it rained and up in canada it rains quite a bit in spring time my back seat flooded on my integra. Much as you may hate GM at least they are trying, if you have a problem bringing the Acadia back under 60 money back guarantee call GM Corporate and complain if you have not done anything to mess up with the print and I am sure they will help you. If you have done something contradicts what the fine print says, then I guess it sucks and you lose 10,000 on trade.

-AJM11

Like I was saying before the Acadia is from in the familty I would have never even looked at it myself.
I do have an Acura and would only drive a Honda or Toyota. I right now have an Acura RL and wife has a Honda. We have had no issues with either of them and that is why I will continue to own them.
The great thing is well all drive what ever we want. Im also from canada and Find my car to run great though the winter as some of my older cars ( gm ) did not.

Going back to the issue with the only 1 returning a GM. All I was tring to get across that it is a false statement. You can not return a GM in the 60 days.

looks like the general’s d1ksukers, i mean gm fanboys were out in full force on this article…lol i think wat some of the people said is closest to the truth…no one returned the cars cause of the amount of money gm would rip off, i mean keep, if they did. sure is a scam.

Well, all I have to say is if you think it is a scam you better read the fine print so you know what you are getting into. As for dickvictory’s family member it sucks that the dealer treated them that way, but they could have complained to GM Canada to see what they would have said if they were getting ripped off by the dealer.

My past three vehicles have been GM’s products. I bought a used 2003 Impala which was the best vehicle I have owned. I put over 230,000km’s on it with no issues. When I traded it on my 2000 Silverado (of course used) it had 290,000 km’s on it. My Silverado apart from being hard fuel because it is a 3/4 ton has been stellar. I have had no issues with it either. My wife’s new 2008 Torrent has been perfect as well. Any time I have dealt with the dealers they have been very forthcoming and a pleasure to deal with. That is more than I can say for the hyundai/subaru dealer I used to deal within Edmonton, and the Acura dealers in Ontario that I used to frequent I had imported cars.

Once again I have not heard anyone confirm for sure whether this money that is “lost” when you return it is lost even if you are switching to a new GM vehicle. Seems to me if these people who decided the vehicle they signed for wasn’t for them, and went with another GM that WAS, they would tell somebody if they lost all that money, or worse had to spend it again on the replacement.

As for if you are trying to cash out, I don’t think anyone should be complaining over losing a few grand off of a cash back deal, you signed for the car, you had papers to read and knew the terms, if it was any other vehicle you would be out of luck, out the TT&L, out the financing fees, and out the interest, and you would STILL only get like 85% of the intrinsic value back because you drove it off the lot. This legal agreement is not some magic wand, you don’t just magically get all the money you put out back, you made commitments to many people, the dealer, financial institutions, etc. and you are bringing back a vehicle that even in perfect condition is not worth as much as it was when you signed for it.

Unless part of the deal is the title doesn’t get transferred for 60 days you are in pretty darn good stead for being offered so much back from a company that is probably losing money any time someone partakes. It’s for us, not just to fleece the gullible.

A lot of complaining for what is the best option out there if you erred i your choosing. You get a Hayabusa and find out you can’t handle that power, there is no money back guarantee you can sell it back to the dealer for a major loss, or hope some simp out there will take it off your hands, but you can’t just expect all your choices to be without cost.

I spent a half hour trying to talk a kid out of buying a Hayabusa for his very first bike, he doesn’t seem to realize that a bike that does 0-60 in like what… 2 something seconds? Doesn’t forgive newbie mistakes.

I Sold sport bikes for a little while a few years back, I heard some real stories from the sales manager about people come in flush with money wanting a ‘busa, didn’t have any business being the shop let alone on a ‘busa. bad things.

I have 1st hand experience with the 60 day policy. It doesn’t cost the conumer any money unless there is abuse. The program is designed to let a consumer out of a purchase of such a large ticket item in case they don’t like the car. There may be some minor intrest charges from their lendor, etc. What do you expect? Rent a car for 60 days & see what it costs. Take back a $3,000.00 flat screen TV to best buy with a large scratch or huge crack in the cabinet after 30-60 days & see what they say.

Lets take a poll: What does everyone here do for a living? I can’t wait to hear where some of the mindless bashers in this forum work. Come on………..tell me where you work or what you do so I can come up with a few hundred reasons why you should be out of a job & YOUR industry brought down.

Let the bashing begin……………….

gabnmantha,
You know jack sh!t about anything!!

“lets take a poll…”
yeah right, like someone is going to respond to your stupid questions! Get a life!

I am a systems administrator for a company up in Canada. However, my father works in the auto industry… Then again I have not been bashing all the automotive companies for starting programs like this. I think the plan was a good idea.

1115 goes away, Dick Victory pops up to take his place.

dude, you are apparently a hater so I guess this will mean nothing to you. The 60 day guarantee has the buyback price spelled out at the time of delivery. If you friend lost $10,000, the ONLY explanation would be they were upside down with the vehicle they owned previously. You DO NOT lose equity in the vehicle you purchase, and there IS NOT a mountain of paperwork to go through. In fact, you don’t even lose sales tax (if your state allows the refund).

You are a clueless idiot, and I hope others reading these forums see through your bull****.

To idrinorbarsaku………Actually, I have a great life, thank you. BTW….you just responded to my “stupid question”.

Apparently, idrinorbarsaku is a highly skilled professional. wow.. I am impressed.

ajm11, before you start celebrating, you do realize that 230k km is 180K miles right? my golf cart has more miles on it than that.

ahahhaha, if you think that’s me “responding” to your “question”…you are lacking in the brain department!

I’m a commercial producer and IT administrator for a TV station. Go ahead and bash. I don’t care.

- Superman

I am well away that 230,000km is 180,000 miles. The car it had 290,000km’s on it when sold it and it still ran like a top, and never needed anything other than oil changes. Not like my Subaru Legacy GT which needed a timing belt every 100,000km (not miles) which was $1000. My Intergra needed a timing belt every 100,000km (not miles) $1000. Both those imports cost me a lot of money in maintenance every year. The Impala cost me two sets of tires, one set of brake pads (all 4 wheels) and front rotors and oil changes every 10,000km. Nothing else had to be done. That was just my experience with domestic vs. imports. None of my friends that drive imports could match the yearly maintenance costs of my Impala. They were paying a lot more per year and putting 1/3 the amount of km’s on it. And by the way, there are a lot less things to go wrong on a golf cart then a car. Please be serious. You cant compare a golf cart to a car.

If you’re using km, the Chevy is an import too. Therefore, your argument is flawed!

- injunraiv

Assuming by the emoticon your are just making a small joke with your comment. Down in the U.S. all Chevrolet Impala’s are imports. They are all built in Oshawa Ontario Canada from what I have heard. I could be mistaken, but I do know that is where mine was built. Which would make it domestic to me as I am Canadian. =o)

Damn you and your infernal logic

- injunraiv

LOL my logic only works some of the time. That one just happened to be one of the times. Just curious do you own a RAIV or just a fan.

I’m a Computer Service Tech, Part owner in a Houston Area Computer/Tech/Electronics service company.

Cars are just a passion.

I look forward to the day I own myself an Impala. Or a tiny car with a supercharged 3.8 series II squeezed into its engine bay.

ajm – no such vehicle as a RAIV. Toyota has a RAV4, but that’s not my deal… I’m a Pontiac man through and through, and the nick has to do with Poncho history.

injunraiv – I was aware there is no vehicle called a RAIV. I was under impression you were possibly referring to an old Pontiac possibly a GTO, or Firebird with a Ram Air IV engine.

Ah, I misunderestimated you again, young grasshopper! No, I don’t have a Ram Air GTO, although I do have 2 old goats, a ‘64 and ‘67. I just get the Toyota question alot…