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Mercedes launches Digital Service Booklet

10/19/2007, 3:48 PM

By Drew Johnson

Mercedes-Benz has announced that it will launch a new service — dubbed Digital Service Booklet — which allows Mercedes dealers to track a car’s service history through an electronic database. The Digital Service Booklet is intended to create a fast and efficient way to track a car’s history, whether for service or resale.

The new technology will debut on select Mercedes-Benz models, but will eventually spread throughout the entire range. Records will be stored centrally, allowing any Mercedes dealer to know the history of your car.

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10/19, 3:49 PM

posted by:

injunraiv

Yeah? Well Dunder Mifflin has a new website, too…

10/19, 3:50 PM

posted by:

injunraiv

BTW, this sounds like a BS idea to me. A lot of fuss for very little gain, I think.

10/19, 4:02 PM

posted by:

Kaizen

Congrats to Mercedes for joining the 21st century. Lexus dealers have had this for close to 10 years.

10/19, 4:11 PM

posted by:

christianboy10

Hi-Tech

10/19, 4:17 PM

posted by:

autonut

Yeah, but Lexus does NOT have iDrive!

10/19, 5:38 PM

posted by:

seanm415

I think GM is stll using the Dewey Decimal System.

10/19, 5:45 PM

posted by:

frankhoffy

This new fangled invention is called a “database”

10/19, 5:52 PM

posted by:

CTS DRIVER

thats one hell of a dewey decimal system that faxes me through onstar, i bet the chineese still use the abicus.

10/19, 6:05 PM

posted by:

Wickedated

GM calls it Onstar. Lexus has had it too.

10/19, 6:11 PM

posted by:

CTS DRIVER

where is sharpie, i feel like being called a racist.

10/19, 6:54 PM

posted by:

DeansterTJ

OK, you fuggin racist! LOL!

I think GM uses punchcards though.

10/19, 9:13 PM

posted by:

deutschetouring1337

Its a great way to keep track of how Merc users treat their car, and reliability. Audi has been doing this for about 2 yrs. When its brought in for service they hook up the canbus to the newer VAG pc and it beams data over satellite or IP to Ingolstadt.

10/19, 10:48 PM

posted by:

RicardoHead

Ach ja, grosser Bruder! Den deutschen sollte man nie mit Informationen vertrauen – wissen wir doch alle!

10/19, 11:52 PM

posted by:

sik59rt

hasnt BMW been doing this for a while. when my old man’s 745Li had a issue he would get a automated call saying to bring it in for a recall or service issue.

10/20, 11:21 AM

posted by:

CTS DRIVER

thanks deanster it means so much more coming from the funniest person ever. :)

10/22, 8:09 AM

posted by:

deutschetouring1337

Well did a little more digging and it appears that this is to keep better track of services done. Since Mercedes says in its warranty to keep the car valid it has to be serviced by MB at certain intervals and of course people thinking MBs dont need oil changes are a big factor. Also there is a huge blackmarket in Russia and Siberia with stolen cars from all over the world being shipped there. Cars from the US and even Brazil are being sold in the FSU states and Mongolia too. Yes Mongolia, they have officially had a MB dealer for 6yrs and even have faster fibreoptic internet.

10/22, 8:32 AM

posted by:

Rotman

The theft argument is very valid here in Europe. Putting a fairly expensive Benz on the streets at night will make sure it ends up in Kiev, Moscow or Uzbloodybekistan within 24 hours.

 
 
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