New reports are suggesting that the latest Toyota Corolla may be suffering from strange behavior from its electric power steering system. NHTSA says that at this time it is reviewing complaints regarding the problem before determining if a formal investigation is warranted.
NHTSA says that it receives approximately 30,000 complaints each year, and goes about reviewing each and every one on a daily basis. Of those thousands of complaints, some eventually result in action being taken by either NHTSA or the automakers. In the case of the Corolla, it is far too early to determine if there is actually a widespread problem.
According to analysis by Automotive News, NHTSA is taking a look at 83 complaints – 76 of which allege that the 2009-10 Corolla’s electric power steering can unexpectedly cause the vehicle to veer off to one side when traveling above 40 mph. The complaints say that the event can be likened to a sudden gust of strong wind, encountering black ice or hydroplaning. The complaints also suggest that attempting to correct the problem can result in over correction – requiring the driver to apply firm pressure with both hands to regain control of the vehicle.
“We are reviewing steering complaints with the Corolla to determine if a safety-defect investigation is warranted, as is standard procedure with all complaints,” said NHTSA spokeswoman, Karen Aldana.
So far, the issue has been reported to have caused 10 injuries during six accidents. Some of the accidents resulted in overturned vehicles – including trips to the bottom of a cliff and a ditch – upside down.
“This was the most terrifying thing that has ever happened to me in my life as well as my grandchildren!” claimed one complaint from Fayetville, N.C. That complaint went on to explain that the vehicle veered “on its own,” sending the Corolla down a cliff, ending with an impact to a tree and fence.
It is important to clarify that the Corolla is not under full investigation by NHTSA, as it is just in the initial screening phase. Should NHTSA determine that the issue warrants further inquiry, the case would then proceed to the investigation phase. If the investigation determines that the evidence warrants further consideration, it will then move to an engineering analysis, and potentially from there to a recall.
Toyota first began offering electric power steering on the Corolla with the 2009 model year, which first went on sale in February 2008.
