Comments on: Report: GM planning to increase warranties

By: 1c3d0g

1c3d0g — Thu, 07 Sep 2006 17:13:02 +0000

No, otherwise he wouldn’t be able to post. I’m sorry you had trouble with your Caddy but I’m sure you were the exception. Good luck with whatever jap crap you buy.

/me laughs his way onto the freeway…

By: BrokenCadillac...

BrokenCadillac... — Thu, 07 Sep 2006 15:57:49 +0000

So Patrick isn’t even born yet?

By: 1c3d0g

1c3d0g — Thu, 07 Sep 2006 14:52:18 +0000

Patrick, I don’t know what type of weed you’re smoking, but apart from the crappy built-in-China I-5, GM has been producing reliable vehicles for many more years than you’re alive.

By: Patrick

Patrick — Wed, 06 Sep 2006 23:54:27 +0000

Good idea GM, since ‘GM’ and ‘reliable’ are never really found in the same sentence these days.

By: Jon'O

Jon'O — Wed, 06 Sep 2006 16:19:37 +0000

didn’t this plan almost sink landrover in the 90′s?

By: GarbageMotorsCorp

GarbageMotorsCorp — Wed, 06 Sep 2006 16:08:42 +0000

Good, your gonna need it

By: Richard

Richard — Wed, 06 Sep 2006 15:45:45 +0000

Piablo, Not only is Smith Corona not out of business, it is doing quite well. It no longer sells typewriters because typewriters no longer sell. The company now sells computer software and is buying up other computer software companies.

I am all for longer warranties. Make no mistake, however, it costs money and hurts profits. There is no free lunch. This extra cost is mitigated somewhat by building vehicles with fewer defects and with parts designed to wear-out much slower. The idea solution (from the company’s point of view) would be to adopt the Honda model. This is to pass the extra cost on to the customer during “routine” maintenance.

By: 1952 MG TD

1952 MG TD — Wed, 06 Sep 2006 15:03:31 +0000

GM sells A LOT more vehicles….

By: Piablo

Piablo — Wed, 06 Sep 2006 14:22:48 +0000

J i m – The idea behind this though is to increase sales. Up the warranty on the vehicles at no cost to the customer, and whatever cost that is incurred will be made up in additional sales.

By: Piablo

Piablo — Wed, 06 Sep 2006 14:19:54 +0000

They are slow to this in the same way many companies are slow in response to competition. Back in the day, Smith Corona was so slow in response to the PC, they simply went out of business. We all have those guys in our companies we work for that think they have the answer. It’s wrong, but that is the direction the company heads anyway. Someone there at GM probably had an all out campaign against the idea and it took a real rude awakening for the decision makers to rethink it.

By: j i m

j i m — Wed, 06 Sep 2006 13:55:45 +0000

They’re slow because they know it will cost them, and unlike Toyota: they don’t have the cash to support it.

j i m

By: Andrew

Andrew — Wed, 06 Sep 2006 13:54:26 +0000

Who will be first with a lifetime bumper-to-bumper warranty?

By: elviososa

elviososa — Wed, 06 Sep 2006 13:08:37 +0000

why response so slow to the competitors??

By: Kenny W

Kenny W — Wed, 06 Sep 2006 12:42:13 +0000

FINALLY. People have been telling GM to do this for months over on the GM Blog. This will go a long way towards customer faith & resale value.

By: snork

snork — Wed, 06 Sep 2006 12:32:18 +0000

IMHO, for this to work they’ll need to one up Toyota and the competition and atleast offer 5-6 yr/60-70k powertrain warranties and atleast 50k bumper-to-bumper