http://www.leftlanenews.com/scion-announces-optomize-customization-program.html Car news, reviews, and specs for the auto-industry Sat, 11 Feb 2012 01:21:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.leftlanenews.com/scion-announces-optomize-customization-program.html#comment-205893 Pete King Fri, 21 Jul 2006 23:32:16 +0000 http://www.leftlanenews.com/2006/05/02/scion-announces-optomize-customization-program/#comment-205893 Recently purchased a xB from a dealership in NJ. Not offered through Scion dealers in the Northeast is cruise control. Yet, go on Scion.com, 'build your own Scion', and put in a South Carolina zip code and sure enough...cruise control is listed as an option. After numerous e-mails to Scion customer service their answer is that it is a dealer installed option and therefore may not be covered under my Scion warranty. I explained that 'build your own' with my zip code shows fog lights as an option, would they be covered under my warranty if they cause a problem? Their answer, 'Yes, because fog lights are a Scion accessory.' My reply, 'By using a SC zip code, on the options page shows Cruise Control without any asterisk to warn me that this is not a Scion approved accessory. So, why are their different Scion options in different parts of the US?' I got the company line of answering in circles. On my next driving trip to FL, I will drop the car off at a SC Scion dealership and get cruise control. The question is, do the people in the Southeast know that Scion will not honor, through their warranty, any repairs due to the cause of Scion dealership installed cruise control? The individual dealer may cover it, but not Scion. Very confusing. I do love my Scion. My 8th Toyota vehicle. Recently purchased a xB from a dealership in NJ.
Not offered through Scion dealers in the Northeast is cruise control. Yet, go on Scion.com, ‘build your own Scion’, and put in a South Carolina zip code and sure enough…cruise control is listed as an option.
After numerous e-mails to Scion customer service their answer is that it is a dealer installed option and therefore may not be covered under my Scion warranty. I explained that ‘build your own’ with my zip code shows fog lights as an option, would they be covered under my warranty if they cause a problem?
Their answer, ‘Yes, because fog lights are a Scion accessory.’ My reply, ‘By using a SC zip code, on the options page shows Cruise Control without any asterisk to warn me that this is not a Scion approved accessory. So, why are their different Scion options in different parts of the US?’
I got the company line of answering in circles. On my next driving trip to FL, I will drop the car off at a SC Scion dealership and get cruise control.
The question is, do the people in the Southeast know that Scion will not honor, through their warranty, any repairs due to the cause of Scion dealership installed cruise control?
The individual dealer may cover it, but not Scion.
Very confusing.
I do love my Scion. My 8th Toyota vehicle.

]]> http://www.leftlanenews.com/scion-announces-optomize-customization-program.html#comment-19148 lars ulrich Wed, 03 May 2006 01:29:30 +0000 http://www.leftlanenews.com/2006/05/02/scion-announces-optomize-customization-program/#comment-19148 i think the tC is a good car tho.. its cheap with good looks i guess and a spacious back seat, with toyota reliabilty.. what else do parents want for their kids i think the tC is a good car tho.. its cheap with good looks i guess and a spacious back seat, with toyota reliabilty.. what else do parents want for their kids

]]> http://www.leftlanenews.com/scion-announces-optomize-customization-program.html#comment-19072 Michael Spadaro Tue, 02 May 2006 21:56:07 +0000 http://www.leftlanenews.com/2006/05/02/scion-announces-optomize-customization-program/#comment-19072 Not more of this Scion crap. I'll admit Toyota builds reliable cars, but this Scion thing is getting out of hand. Not more of this Scion crap. I’ll admit Toyota builds reliable cars, but this Scion thing is getting out of hand.

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