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Toyota may delay new models to ensure quality

08/25/2006, 1:01 PM

By admin

Toyota may delay its next Sienna minivan, Solara sports coupe and Avalon sedan in order to ensure vehicle quality lives up to its reputation for reliability. Concerns have been mounting in recent months as the automaker was forced to recall millions of vehicles over defects. Toyota is considering adding as much as three to six months to development lead time to perfect quality, according to the Wall Street Journal. So far this year, Toyota has recalled more than one million vehicles in Japan and 627,000 units in the United States.

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08/25, 1:02 PM

posted by:

1c3d0g

Toy Ota recalled their vehicles? ZOMG WTF??? That never happens!1!! :roll:

08/25, 1:08 PM

posted by:

Jon

Better than GM / Ford who don’t even try to make better cars.

Jon.

08/25, 1:09 PM

posted by:

e30e

Toyota and “sports coupe” hahaha

08/25, 1:09 PM

posted by:

mossy

true, what jon says.
gm and ford try to make only cheaper cars

08/25, 1:13 PM

posted by:

A4

I thought the Solara was being discontinued permanently

08/25, 1:22 PM

posted by:

Dean

Something ALL manufacturers should be doing.

08/25, 1:24 PM

posted by:

VDub

good move by toyota shows people they actually care about the quality of their cars. but i still wouldnt drive one.

08/25, 1:40 PM

posted by:

Asher

VDub, I’m not so sure its because they “care” so much more than the Big 3 etc., its simply that Toyota can actually AFFORD to delay intros to improve quality whereas the Big 3 can’t. I believe its a matter of simple economics which allows the strong to get stronger at the expense of the weak. Americans may not like it but that’s the way an efficient free market system works…

08/25, 1:49 PM

posted by:

Anonymous

Buick delays the LaCrosse’s introduction by 18 months, and many cry foul.

Toyota delays the introduction of several models, and it’s viewed as an example of the company’s commitment to its customers?

Please.

If Toyota gave a damn about its customers, they wouldn’t be fielding the *only* midsize and large front-wheel-drive sedans with cheap, rear MacPherson struts.

Why is the new Camry the same, underneath, as the old?

But feel free to chase the shiny, happy interior pieces instead of driving the car.

08/25, 1:50 PM

posted by:

ehhh?

I laughed out loud when it called the Solara a sports coupe.

08/25, 1:54 PM

posted by:

what were you thinking

arent they going to run the solara in nascar?

08/25, 2:11 PM

posted by:

GM number1-4ever

Toyota and Quality is a myth. GM is your quality leader

08/25, 2:14 PM

posted by:

Gmhater1

No GM is not your quality leader. If they were your quality build leader then they probably wouldn’t of been in the mess they are in right now, so go stuff that **** somewhere else.

08/25, 2:29 PM

posted by:

Jon

GM number1-4ever and Intelligence is a myth. GM number1-4ever is your retarded leader.

Jon.

08/25, 2:36 PM

posted by:

JC2

GM number1-4ever, quit kidding around, you make me laugh. GM is FAR behind from being the quality leader, and probably never will. GM is making a FEW smart moves, but even so it is not the quality leader, far from it.
And Anomynous your absolutely right. I laughed when I saw the title “Toyota may delay new models to ENSURE QUALITY”. Toyota used to be ahead of the game, they still are but many of their products aren’t. You see, most people don’t care about the driving experience, they care about getting to point A and point B efficiently, and the comfort. Other than that they aren’t going to go track racing with it!
People are constantly banging on the big three, but I must say they deserve it after all these years of bad products and their relying on SUVS and large cars. Toyota also makes large SUVS that get just as bad if not worse mpg too.

08/25, 2:44 PM

posted by:

Big Nick

Ford & GM dont know the definition of “quality”..

08/25, 3:43 PM

posted by:

GM number1-4ever

Toyota quality is a myth and everyone knows it. Y’all should be heading to your local Gm store for a quality product if you know what’s good for you

08/25, 4:22 PM

posted by:

Adam

Delay all you want, I’m in no hurry to see another new minivan.

08/25, 4:25 PM

posted by:

Anonymous

Toyota quality is not a myth, but the idea that “Ford & GM don’t know the definition of quality” is ridiculous.

Buick has been top or near-top of the J.D. Power charts since 1989. Start looking at those charts (whether Initial Quality or Dependability) and you’ll see several domestic brands regularly placing above Toyota.

Meanwhile -

- the dramatic spike in Toyota recalls has been attributed to *design* issues. Goldman Sachs suggests that 4 years will be required to overcome these – and that the worst is yet to come, given that the majority of Toyotas recalled have been built before 2000.

08/25, 4:30 PM

posted by:

Jon

GM number1-4ever, you should stop posting if you know whats good for you.

Jon.

08/25, 4:31 PM

posted by:

Jon

Without URL’s to back up your ‘findings’, you still have no proof.

Jon.

08/25, 4:40 PM

posted by:

sultan

Toyota has no choice but to publicly chase its quality problems. They don’t offer the industry anything but the illusion that Toyota and only Toyota is dependable.

08/25, 6:15 PM

posted by:

Oh What A Feeling, Toyota !

You WILL NOT hear about this on LLN, so I’ll bring it to you Toyota loving Moron’s…….get felt up, buy a Toyota !

Toyota recalls 20,069 sedans due to defective windshield seals

SHANGHAI, China — Toyota Motor Corp. will recall 20,069 Crown sedans made in China because of defective rubber strips that seal the windshields, the General Administration of Quality Supervision, Inspection and Quarantine of China said Friday.

Tianjin FAW Toyota Motor Co., a joint venture between Toyota and China’s FAW Group, will recall Crown sedans produced between Feb. 21 and Sept. 20, 2005, beginning Monday, the government agency said in a statement on its Web site.

The rubber strip may fall off when the car is traveling at high speeds because of a weak adhesive, and this could be a hazard to other cars or pedestrians, the statement said.

The venture hasn’t received any reports about accidents or injuries related to the problem, it said.

Yale Zhang, an auto analyst with CSM Worldwide, said the number of sedans involved isn’t big compared with recalls internationally. The defect is also a small problem and is unlikely to hurt Toyota’s sales in China, he said.

Toyota is one of the fastest growing foreign carmakers in China. It sold 125,000 autos in the first half of this year.

The company expects its auto sales in China, including imports, to rise 52 percent to 278,000 units this year from 183,000 units last year, Executive Vice President Yoshi Inaba said in July.

08/25, 6:37 PM

posted by:

Dean

… or have your ‘Vette’s roof fly off.

Basher.

08/25, 6:56 PM

posted by:

Oh What A Feeling, Toyota !

Q: How can an American be certain that the Toyota he’s just bought is actually new?

A: When it’s recalled by the factory.

08/25, 7:01 PM

posted by:

al

GM Number 1 4 ever yeah man stop posting man this is a serious car chat. your obviously trying to be funny (at least i hope your not that stupid)

08/25, 7:18 PM

posted by:

Oh What A Feeling, Toyota !

A lady called the newspaper and told them she wanted to place an obituary notice for her husband. When asked what she wanted to say, she replied, “John Jones died.”

The clerk asked, “What else?” She replied, “Nothing.”

The clerk explained that she was entitled to three more words for the same basic price.

She hesitated a moment and then added, “Toyota for sale.”

08/25, 10:13 PM

posted by:

Dean

Jealousy will get you nowhere.

Toyota will be #1 no matter what you say or do.

YEEEEEEEEEEEEEHHHAAAAAAAAAAAAAAAAAAAAAA!!!!!

Just rewards for what’s deserved.

08/25, 11:41 PM

posted by:

ToyLover

This is one reason I will always buy Toyota. They are always looking to improve the product, always humble, and willing to acknowledge mistakes. Even if it means short term profit loss. GM, Ford, Daimler/Chrysler will never get it. It’s not about short term profits, it’s about costumer loyalty. It’s about my grandparents, my parents, me and my future grandchildren buying and driving Toyotas.

08/25, 11:44 PM

posted by:

Nemo

But Dean, it’s only just begun…….

A dent in Toyota quality?
By Micheline Maynard and Martin Fackler The New York Times

Published: August 4, 2006

DETROIT The news arrives in letters that no car owner wants to receive. The power steering of their hard-to-get hybrid could fail, some learn, while others are told the tires on the small pickups could bulge and possibly burst. Still more owners find out their airbags may not inflate during a crash.

These recall notices are not from an American carmaker, but from Toyota of Japan, long known as the crème de la crème when it comes to quality.

Just as Toyota appears poised to pass General Motors and become the world’s largest automaker, it has a growing problem with recalls that is sullying its carefully honed image.

In the United States, Toyota’s largest market, the number of vehicles recalled soared to 2.2 million last year. That was double the number of vehicles recalled in 2004, and more than 10 times the 200,000 cars it recalled in 2003, according to the National Highway Traffic Safety Administration.

In Japan, the number of recalled vehicles has jumped 41-fold since 2001, to 1.9 million last year. And because many of the recalls are for vehicles that are more than 10 years old, analysts fear that another wave of bad quality news may be in store.

The situation has alarmed Toyota’s top executives and angered the Japanese government. It ordered Toyota to explain itself, which it did in a report delivered Thursday, borne by the latest in a series of apologies by Japan’s biggest auto company. In it, the company promised to create a new computer database to obtain information more quickly from dealers on repairs and complaints. Inside Toyota, the spate of recalls has triggered a flurry of high-level efforts to diagnose and fix the problems, which have afflicted everything from its treasured Prius hybrid, which has become the gold standard among fuel-efficient vehicles, to the small Tacoma pickup and even cars in its Lexus luxury lineup.

At Toyota’s annual executive meeting in June, its outgoing chairman, Hiroshi Okuda, its new chairman, Fujio Cho, and its chief executive, Katsuaki Watanabe, all vowed to the gathered managers that the quality issue would be addressed, according to a senior Toyota executive who attended the meeting.

“The quality issue is a big concern. They’re embarrassed about it,” said the executive, who insisted on anonymity because the meeting was private. He added, “You think about Toyota, and quality is in our DNA. We are concerned about looking like the rest of the pack. The market is forgiving because of our long reputation, but how long will they be forgiving?”

Quality problems can befall any company, whether based in Detroit, Europe or elsewhere. This week, in fact, Ford expanded a big recall of its vans, SUVs and pickup trucks, because of problems that could lead to engine fires.

For now, Toyota’s quality issues do not seem to be dampening its operations either in Japan or the United States, where Toyota passed Ford in July to rank as the No. 2 company in terms of auto sales. Nor is it affecting Toyota’s net income, which climbed 39.2 percent during the second-quarter to $3.2 billion, the company said Friday.

But executives inside Toyota know they cannot let the situation fester, because it ultimately threatens Toyota’s ability to grow. If Toyota is unable to get its arms around the problem, it will have to pull back on its expansion plans, which are set to include more assembly and engine plants for the United States, as well as factories elsewhere.

The primary reason for the recalls is Toyota’s overloaded engineering staff, company executives and industry analysts said. Despite its global expansion during the 1990s, it failed to hire enough engineers to keep up with production increases. And it kept most of its development in Japan, although it built research and development centers in places like Ann Arbor, Michigan. At the same time, a new Japanese law limited the amount of overtime worked by engineers, whose long hours on the job were the stuff of industry legend.

The result, say analysts, has been a number of errors introduced during vehicle development and fewer problems on the assembly line, which has been a more common cause of recent recalls at other carmakers like Nissan.

Another issue is that Toyota, like other global auto companies, has farmed out the development of crucial components to its suppliers, both companies with which it has been doing business for years, like Denso of Japan, and newer ones, like Delphi, the biggest American parts maker.

The damage has been slow to emerge – in fact, most recent recalls involve cars produced in the 1990s. But that means potential problems from hectic growth years in the early 2000s have yet to appear. As a result, analysts warn, Toyota’s quality woes may only become worse before they get better.

“I’m more concerned about the future,” said Kunihiko Shiohara, an auto analyst for Goldman Sachs in Tokyo. “A fundamental turnaround in quality levels will take at least four years.”

To be sure, rising recall numbers are not limited to Toyota. Still, the rapid rise in recalls at Toyota stands out in comparison with other carmakers. In Japan, where Toyota is the largest auto company with about 35 percent of the market, its recalls quadrupled over the past four years to 1.9 million in 2005. That compares with 199,000 at No. 2 Nissan and 205,000 at Honda in 2005, according to the Transportation Ministry.

Seeking to staunch the flood of recalls, Toyota has increased the hiring of new engineers, bringing on 979 last year compared with 310 in 2001. A company spokesman, Paul Nolasco, said Toyota planned to hire at least another 850 this year.

In a departure from corporate tradition that stressed spending a career at a single company, Toyota wants 200 of its new hires to be experienced engineers hired in mid-career from elsewhere.

In June, Toyota assigned a second executive vice president to its quality control division, and created a new senior managing director spot dedicated to improving quality

Martin Fackler reported from Tokyo.
DETROIT The news arrives in letters that no car owner wants to receive. The power steering of their hard-to-get hybrid could fail, some learn, while others are told the tires on the small pickups could bulge and possibly burst. Still more owners find out their airbags may not inflate during a crash.

These recall notices are not from an American carmaker, but from Toyota of Japan, long known as the crème de la crème when it comes to quality.

Just as Toyota appears poised to pass General Motors and become the world’s largest automaker, it has a growing problem with recalls that is sullying its carefully honed image.

In the United States, Toyota’s largest market, the number of vehicles recalled soared to 2.2 million last year. That was double the number of vehicles recalled in 2004, and more than 10 times the 200,000 cars it recalled in 2003, according to the National Highway Traffic Safety Administration.

In Japan, the number of recalled vehicles has jumped 41-fold since 2001, to 1.9 million last year. And because many of the recalls are for vehicles that are more than 10 years old, analysts fear that another wave of bad quality news may be in store.

The situation has alarmed Toyota’s top executives and angered the Japanese government. It ordered Toyota to explain itself, which it did in a report delivered Thursday, borne by the latest in a series of apologies by Japan’s biggest auto company. In it, the company promised to create a new computer database to obtain information more quickly from dealers on repairs and complaints. Inside Toyota, the spate of recalls has triggered a flurry of high-level efforts to diagnose and fix the problems, which have afflicted everything from its treasured Prius hybrid, which has become the gold standard among fuel-efficient vehicles, to the small Tacoma pickup and even cars in its Lexus luxury lineup.

At Toyota’s annual executive meeting in June, its outgoing chairman, Hiroshi Okuda, its new chairman, Fujio Cho, and its chief executive, Katsuaki Watanabe, all vowed to the gathered managers that the quality issue would be addressed, according to a senior Toyota executive who attended the meeting.

“The quality issue is a big concern. They’re embarrassed about it,” said the executive, who insisted on anonymity because the meeting was private. He added, “You think about Toyota, and quality is in our DNA. We are concerned about looking like the rest of the pack. The market is forgiving because of our long reputation, but how long will they be forgiving?”

Quality problems can befall any company, whether based in Detroit, Europe or elsewhere. This week, in fact, Ford expanded a big recall of its vans, SUVs and pickup trucks, because of problems that could lead to engine fires.

For now, Toyota’s quality issues do not seem to be dampening its operations either in Japan or the United States, where Toyota passed Ford in July to rank as the No. 2 company in terms of auto sales. Nor is it affecting Toyota’s net income, which climbed 39.2 percent during the second-quarter to $3.2 billion, the company said Friday.

But executives inside Toyota know they cannot let the situation fester, because it ultimately threatens Toyota’s ability to grow. If Toyota is unable to get its arms around the problem, it will have to pull back on its expansion plans, which are set to include more assembly and engine plants for the United States, as well as factories elsewhere.

The primary reason for the recalls is Toyota’s overloaded engineering staff, company executives and industry analysts said. Despite its global expansion during the 1990s, it failed to hire enough engineers to keep up with production increases. And it kept most of its development in Japan, although it built research and development centers in places like Ann Arbor, Michigan. At the same time, a new Japanese law limited the amount of overtime worked by engineers, whose long hours on the job were the stuff of industry legend.

The result, say analysts, has been a number of errors introduced during vehicle development and fewer problems on the assembly line, which has been a more common cause of recent recalls at other carmakers like Nissan.

Another issue is that Toyota, like other global auto companies, has farmed out the development of crucial components to its suppliers, both companies with which it has been doing business for years, like Denso of Japan, and newer ones, like Delphi, the biggest American parts maker.

The damage has been slow to emerge – in fact, most recent recalls involve cars produced in the 1990s. But that means potential problems from hectic growth years in the early 2000s have yet to appear. As a result, analysts warn, Toyota’s quality woes may only become worse before they get better.

“I’m more concerned about the future,” said Kunihiko Shiohara, an auto analyst for Goldman Sachs in Tokyo. “A fundamental turnaround in quality levels will take at least four years.”

To be sure, rising recall numbers are not limited to Toyota. Still, the rapid rise in recalls at Toyota stands out in comparison with other carmakers. In Japan, where Toyota is the largest auto company with about 35 percent of the market, its recalls quadrupled over the past four years to 1.9 million in 2005. That compares with 199,000 at No. 2 Nissan and 205,000 at Honda in 2005, according to the Transportation Ministry.

Seeking to staunch the flood of recalls, Toyota has increased the hiring of new engineers, bringing on 979 last year compared with 310 in 2001. A company spokesman, Paul Nolasco, said Toyota planned to hire at least another 850 this year.

In a departure from corporate tradition that stressed spending a career at a single company, Toyota wants 200 of its new hires to be experienced engineers hired in mid-career from elsewhere.

In June, Toyota assigned a second executive vice president to its quality control division, and created a new senior managing director spot dedicated to improving quality

Martin Fackler reported from Tokyo.

08/25, 11:46 PM

posted by:

Nemo

ToyLover……lol !!! You are too funny ! We’ll file your post in the “I don’t have a clue” folder.

Thanks for your time. :-)

08/26, 1:22 AM

posted by:

Veda

“If Toyota gave a damn about its customers, they wouldn’t be fielding the *only* midsize and large front-wheel-drive sedans with cheap, rear MacPherson struts.”

Since pretty much everyone uses MacPherson struts nowadays, can you conclude that no car company gives a damn about their customers? Don’t be biased….

08/26, 1:29 AM

posted by:

james

Toyota quality is a myth, but their respect for customers is not. Toyota will try to make your car right.
GM and Ford customers get the “that’s too bad” treatment.

08/26, 8:43 AM

posted by:

Anonymous

Veda – no one but Toyota uses MacPherson struts on the rear.

“Don’t be biased,” as you say. Re-read the comment, and look it up.

Then listen to that Camry as its rear tires slap upon every rebound.

08/26, 9:53 AM

posted by:

Anonymous

Toyota deserves to knock GM’s ass off the top spot. GM third world quality and reliability should not reign supreme. Should have been KO’d decades ago. Not out of business, just knocked down a few rungs where they belong.

08/26, 12:11 PM

posted by:

Dean

For the record, I’m not a Toyota lover. The designs are very bland. But history speaks for itself. Something other companies cannot claim.

I don’t dismiss recent news but when I hear of ‘Vette roofs flying off, Toyota is no worse.

08/26, 7:20 PM

posted by:

tyler

If anyone has been reading the news lately, GM as been losing money left and right for the past 3 quaters. GM is going to go under. The companys leading is Toyota and Honda. I drive a honda passport and I will never own a Honda again. I have alrady deceided that my next truck or suv will be a Toyota or if Land Rover ever brings the Defender back to the USA in the next two years I might get one of those. GM has too many twin cars. Like the Yukon and Tahoe, Silverado and Sierra just to name a few. GM will not be around in five years unless they get rid of a a brand or two.

08/26, 7:27 PM

posted by:

Dean

And I don’t imagine that many in management elsewhere have the view that quality is such a concern or that they are embarassed about the issue.

Is quality in anyone else’s DNA? History shows … a far lesser degree.

But thanks, “Nemo”.

08/27, 1:45 AM

posted by:

Anonymous

ToyLover, where was your advice a few years ago, when Toyota tried to blame customers for their oil-sludged engines?

08/27, 10:29 AM

posted by:

Anonymous

Or GM with exploding intake manifolds?

Dexcool?

Silverado/Sierrra Trannys?

Piston Slap on GM V8’s?

GM is a saint compared to evil Toyota… not

08/27, 12:36 PM

posted by:

Jay

If this was Gm then you would all be crying foul besides for the few posts above. They have their own opinion, not the medias.
First of all Toyota is doing worse with quality than almost any other car manufacturer. The media is constantly saying “Toyota makes good quality, nice cars”. Well, they don’t. Why are they the ONLY ones using cheap Macpherson struts on all their mid and full sized sedans? They do not care about the consumer any more than GM, Ford or DCX. Actually they do this because they know most consumers will not see the benefit of an extremely complex suspension set up (as already mention) They recently recalled 2.2 million vehicles because of quality issues, and many were forced recalls by the Japanese government, not to mention all the above comments ^^^.
“concerns have been mounting in recent months as the automaker was FORCED to recall millions of vehicles over defects” …. First of all they didn’t do 2.2 million vehicles right, and secondly they were FORCED to recall these vehicles. What does that tell you? They don’t care about their consumers any more than the big three.
GM is on the rise, they will not be swallowed up by Toyota or they would have already done it when they were at an all time low. Unless Ford comes out with some AMAZING GM beaters, which I feel confident that they might in 2008 and 9 when the redesigned Mustang, compact cars and the fairlane come out, GM is safe from the Japanese.

08/27, 8:09 PM

posted by:

Anonymous

Toyota is ready to kick GM back to number two. Their recent glitches are far less tragic than 3+ decades worth of pawning uncompetitive crap on the buying public no matter how ecstatic you GM fanbois get. One not so horrible quarters wotth of sales do not mean “GM is on the Rise”. Go back to your lala land boys, your spreading false lies.

08/27, 9:45 PM

posted by:

Anonymous

1. These Toyota defects are design issues. Most vehicles recalled, per Goldman Sachs, have been pre-2000. The worst is yet to come.

2. The best Toyota has done for this industry is to remind all that automotive design must do more than simply meet the basic brief. I can’t think of more than 10 collectible Toyotas produced since 1950 (and no more than half of those were truly original).

Toyota builds cars exceptionally well.
Toyota does not build exception cars.

There’s a difference. Remove the silly idea that only Toyotas are reliable (an idea that perhaps far too many consumers hold), and the company is nowhere near as airtight as is believed.

08/27, 9:45 PM

posted by:

Anonymous

Typo above should be:

Toyota builds cars exceptionally well.
Toyota does not build exceptional cars.

08/28, 9:01 AM

posted by:

Anonymous

Not everyone is a car collector. How many new mainstream models in the past 30 years are ever going to be collectable?

08/28, 4:24 PM

posted by:

Motor Trend hates Detriot

Tyler, your obviously young and clueless on what would happen to the econmy in America if a company like GM folded. The effect would be beyond belief. It may even affect you and probably someone in your family. Shared platform vehicles have always been around and always will be, the Asian manufactures do it too, Land Cruiser/LX470, Lexus ES330/Camry, Maxima/Infinite IS, Armada/big ugly Infiniti, Acura TL/Accord, MDX/Pilot, Toyota had a twin with Geo and Chevy, twice. Oh and my favorite was Honda’s bug mistake venture with Isuzu on your so call Passport/Isuzu Rodeo and they supplied Isuzu with a version of there 1st generation and lowly Odyssey then copied off Chrysler mini-van designs when few people bought there ist gerneation Odyssey. I like your five years and GM is gone prediction, better hope your wrong. Even Toyota’s Japenese president stated that GM folding would be a catastrophe to even Asian manufactures in the U.S. Do your homework, Mommy is calling.

09/04, 7:39 PM

posted by:

Cheese

Way to take up the whole F$%^*N page Nemo!

 
 
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