Although the J.D. Power and Associates survey is not the end all, be all of actual automotive quality, it is a fairly good indicator. As such, the latest news doesn’t bode well for Chrysler with Fiat placing dead last in J.D. Power’s survey of UK vehicles.
According to the latest J.D. Power and Associates survey of vehicles in the United Kingdom, Fiat placed last in customer satisfaction. Fiat took the 28th spot out of 28 nameplates, sharing the bottom five with Citroen, Kia, Chevrolet and Mitsubishi.
The news isn’t good for Chrysler as it is looking to Fiat to improve its overall image. Chrysler’s vehicle quality has been bemoaned for the last several years, with Fiat’s reputation in the U.S. not much better. Fiat’s poor quality was one of the factors that originally forced the Italian automaker off our shores.
It remains to be seen if Fiat’s low J.D. Power scores will translate over into U.S. models, but there is still time to improve the quality of U.S.-bound vehicles. The first products of the Chrysler-Fiat alliance aren’t expected to hit the U.S. market for another 18 months. Chrysler inked a strategic alliance with Fiat on April 30th.
05/05, 2:33 PM
posted by:
JakeK66
HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA…..
05/05, 2:34 PM
posted by:
JakeK66
Continued from above after taking a breath:
HAHAHAHAHAHAHAHAHAHAHAHAHHAHAHAHAHAHAH
05/05, 2:37 PM
posted by:
johnnycanuck
They couldn’t have come up with a better match if they’d used on on-line dating service.
05/05, 2:47 PM
posted by:
hangonbig3
Hey…The Kentucky Derby winner went last to first……
05/05, 2:53 PM
posted by:
Borat
Why would we want Chrysler to be better then Chevy?
05/05, 2:53 PM
posted by:
zfenderguy
Does this really surprise anybody? Companies don’t earn acronyms like “Fix It Again Tony” for nothing.
05/05, 2:59 PM
posted by:
wbent
Wow thats a shocker…..not…….should be a good fit for the last remaining days
05/05, 3:08 PM
posted by:
TomF
Bring back the ‘79 Strada!
05/05, 3:09 PM
posted by:
Jon Luc
I agree with JakeK66.
05/05, 3:13 PM
posted by:
Borat
Strada was reliable; it was based on 125. 124 spider was a piece of mechanical work, but handled better then 2002.
05/05, 3:16 PM
posted by:
trantz
If it looks like $hit, smells like $hit, it’s $hit.
05/05, 3:18 PM
posted by:
Borat
tranz, this is about FIAT, not Chevy/Daewoo. albeit they are on the same page in JD Power book.
05/05, 3:21 PM
posted by:
livelyjay
Wow. That’s just made my day. I don’t think there could be anything funnier than that before I go home tonight.
05/05, 3:35 PM
posted by:
tripleonefive
JD Powers doesnt mean ****
05/05, 3:49 PM
posted by:
HoosierHero
Picking up right where they left off…
05/05, 4:12 PM
posted by:
cocojoe53
No surprise here. This is the reason Fiat left this market. Italian cars are like Italian woman. Nice to look at, fun to play with, but don’t marry one.
05/05, 4:15 PM
posted by:
Hyperion
Wow…
05/05, 4:16 PM
posted by:
Bankruptcy2009
Um I think Fiat if the deal goes through should not be thinking of their line up here but Chrysler Domestic lineup and how to stay with better quality with the Cars and Trucks Chrysler produces here. They can think about bringing the Punta here after their image is clean up and the Domestic Products for 2010 and 2011 are under way.
05/05, 4:39 PM
posted by:
slider5634
“Um I think Fiat if the deal goes through should not be thinking of their line up here but Chrysler Domestic lineup and how to stay with better quality with the Cars and Trucks Chrysler produces here. They can think about bringing the Punta here after their image is clean up and the Domestic Products for 2010 and 2011 are under way.”
As nice as that would be, that’s probably the last thing that will happen. It sounds like their interest in Chrysler was for their dealer networks so Fiat could start selling cars here again without having a build a new dealer network.
05/05, 4:46 PM
posted by:
jackjimturkey
Found in Antonio’s Trash
1115: You’re right
05/05, 5:14 PM
posted by:
mayer_ray_nagin
When you consider that the UK probably has names like Tata and Proton and Lada on the streets this says more than I need to know about Fiat.
I’ll stick with Ford or a few asian makes, thanks.
05/05, 5:29 PM
posted by:
NRG
The blind leading the blind. What a joke this all is. Unbelievable. They will both be doomed. How much do all these executives get paid for making a deal like this? How stupid can they be?
05/05, 6:22 PM
posted by:
tyler_is_aero_tt
And I thought Chrysler’s ****ty reliability couldn’t get worse. Turns out I was wrong.
05/05, 7:19 PM
posted by:
A4
haha i cant believe nobodys said…
FIX IT AGAIN TONY!
05/05, 7:35 PM
posted by:
A4
oh wait he did
05/05, 7:46 PM
posted by:
Pazzo Canguri
if i was fiat i wouldnt help chrysler seeing ALL of you hate fiat so much……stuff chrysler, let the company die and many thousands loose their jobs……then you will cry foul that they let it happen…..
Unbelievable….
05/05, 8:13 PM
posted by:
Barry Obama
Funny how Americans are making jokes about quality control.
Only people who get to make jokes are their superiors like the Germans and Japanese.
05/05, 10:32 PM
posted by:
maxcar
this could actually improve chrysler’s image, raising the average of the fleet.
05/06, 5:34 AM
posted by:
SomeGreek
Hey cocojoe53, should chevrolet leave ” this market” too? Dumn nationalism…
05/06, 11:17 AM
posted by:
cocojoe53
Fiat has been gone a long time.Now, in all fainess maybe things are better. I don’t like to generalize, When Mercedas bought Chrysler. I thought with their engineering excellence, product qualiry would go up. Instead the quality of MB’s products went down. I had a Alfa Romeo. I loved it, when it was running.. The Jeep brand has value. I suggest that Roger Penske buy Saturn from GM and Jeep from Chrysler and develop a quality american car compamy with two nameplates that still have a very high name recognition.
05/06, 11:50 AM
posted by:
leftwingagenda
i would definitely trade the entire chrysler and fiat companies for monica bellucci, that i know…
05/07, 12:13 AM
posted by:
sharpie
“According to the latest J.D. Power and Associates survey of vehicles in the United Kingdom, Fiat placed last in customer satisfaction” – LLN
Wait a minute, the report said “last in CUSTOMER SATISFACTION,” that could include things like dealership service experience and not all about “poor quality.” LLN, please don’t jump to conclusion without giving us the foundation of your conclusion. For what it’s worth, Fiat could have been the most well built cars in the UK, but with such arrogant dealership to land at #28.